Release of Medical Records

How do I Obtain a Copy of my Medical Record?

Brooks Health System requires a written request/authorization for release of health information for the release of medical records. The release of protected health information is governed by Federal and State Regulations.

  • A valid photo ID or Durable Power of Attorney is required for record pick up.

  • The faxing of medical records is prohibited except for continuing care patient care. Records for this purpose must be faxed directly to the treating physician’s office or healthcare provider.

  • Please allow 5-7 business days to process your request.

  • Hours of operation: Monday through Friday from 8:30 a.m. to 5:00 p.m.

  • Production fees may apply.  

Instructions for Each Brooks Location

Complete and print a copy of Brooks Authorization for Release of Health Information Form and mail or fax your request to the one of the below locations. 

Brooks Rehabilitation Hospital
Brooks Rehabilitation Outpatient Clinics (All Locations)
Bartram Crossing Skilled Nursing
Brooks Rehabilitation Medical Group

Mailing Address:
Brooks Rehabilitation
Health Information Management Department (ROI)
3901 University Boulevard South
Jacksonville, Florida 32216
Phone: 904.345.7235
Fax: 904.345.7213 

Bartram Lakes Assisted Living
Mailing Address:
Brooks Rehabilitation
Health Information Management Department (ROI)
6209 Brooks Bartram Drive
Building 100
Jacksonville, FL 32258
Phone: 904.528.3034
Fax: 904.528.3517

University Crossing Skilled Nursing
Mailing Address:
Brooks Rehabilitation
Health Information Management Department (ROI)
6210 Beach Blvd.
Jacksonville, Florida 32216
Phone: 904.345.8295
Fax: 904.345.8347

Brooks Americare Home Health
Mailing Address:
Brooks Americare Home Health
Release of Information
6871 Belfort Oaks Place 
Jacksonville, Florida 32216
Phone: (904) 862-2198
Fax: (904) 862-2144

The Health Information Management Department onsite maintains the medical records for the below locations.

Halifax Health and Brooks Center For Inpatient Rehabilitation Location
303 N. Clyde Morris Boulevard Daytona Beach, Florida  32114
Phone: 386.425.3424
Fax: 386.947.2925

Skilled Nursing at St. Vincent's Southside
4201 Belfort Road Jacksonville, Florida  32216
P: 904.296-3758 option 2
F: 904.296-4929