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Before You Arrive

We want to make your arrival at Brooks as stress-free as possible in order to help you feel at home and turn your attention to your rehabilitation. In addition to your family, who we look to as an important asset in your rehabilitation, we have a complete team of specialized caregivers ready to go to work for you. Your team will include a case manager and patient advocate, who will help to coordinate every stage of your care.

Before you arrive at Brooks there are also a few preparations you and your family members can make, which will facilitate the admissions process and get you started on your way to recovery.

What to bring to the hospital

For any other small items—including essential toiletries, snacks and gifts—the hospital also has a Gift Shop located in the lobby. The Gift Shop hours are:

Monday – Friday 10:00 a.m. – 5:00 p.m. (Wednesday closing time is 4:00 p.m.)
Saturday 10:00 a.m. – 4:00 p.m.
Sunday 1:00 p.m. – 4:00 p.m.

Medical History

Before you arrive at Brooks, please take the time to print out and complete our online Medical History form, and if applicable, the Medicare Secondary Payor form. This will allow us to identify any preconditions that may prevent you from being able to receive rehabilitation treatment from us. It also allows us to begin creating an individualized treatment plan and recovery goals for you immediately upon the start of your inpatient or outpatient rehabilitation at Brooks. Please find the appropriate forms below.

If you need to request copies of your medical records, please complete the Authorization for Release of Protected Health Information form below and either fax it to 904-858-7213 or mail it to:

Brooks Rehabilitation
Medical Records Department
3901 University Blvd. S.
Jacksonville, FL 32216

Medicare Secondary Payor Form
Authorization for Release of Protected Health Information



Medications

All personal medications should be sent home with a family member after your physician or nurse has documented them in your medical record. This policy ensures that we can keep an accurate record of all medications you are taking while in the hospital. During your stay, only the medications prescribed by your rehabilitation physician and supplied by our pharmacy will be administered. This policy assures safety for all patients due to the possible incompatibility of certain medications.

Advance Directives

If you have a Living Will, or any other Advance Directive, you are asked to bring a copy to be placed in your medical record. If you have not made a declaration, or if you are unable to provide a copy to us, our staff will assist you in completing one upon request.


Length of Stay